Shipping

To ensure prompt delivery, we offer you several convenient shipping methods from UPS and the USPS. Most orders will ship ground within 24 hours of receipt unless otherwise specified or custom made in which case may take 1 - 6 weeks. Order verification is confirmed at order submission and tracking numbers are emailed at time of shipment to follow package status via the carrier's website. We reserve the right to select the most cost effective carrier if the cost difference is significant. This would typically only occur with very heavy packages or delivery to rural areas.

Expedited Orders

You may request an order ship faster than standard ground service, with the following options. If you need something other than these options, contact us and we’ll be glad to help.
International

In addition to the United States, Keelysmithdesigns.com will ship your orders internationally. Shipping outside the contiguous United States will require custom shipping charges and you will be contacted prior to shipping for approval of these charges. International orders ship via USPS and the customer is responsible for any taxes, tariffs, or miscellaneous charges at delivery. Keelysmithdesigns.com reserves the right to change shipping charges from time to time and may elect to waive shipping charges for special promotions. Damaged orders should be refused with the carrier and returned to Keelysmithdesigns.com. These and any orders that may be lost in shipping will be replaced or a credit applied at your option.
Returns

Handcrafted at KSD© studio using recyled metals and an ancient lost wax casting technique KSD creates one of a kind pieces . If, for any reason, you are dissatisfied with a product purchased from Keelysmithdesigns.com, simply return the item with all original tags and we will gladly exchange it for a product you like for the price you paid. All refunds have a 15% restocking fee. Custom items are non - returnable. Original shipping charges are not refundable and you are responsible for the return freight.  Please ship all returns to 37 MILLBROOK ROAD, NANTUCKET. MA 02554. Insured and tracked shipping is recommended,Please note that any signature requested mail will not be accepted unless authorized before shipping. For any questions please contact KSD via email: keelysmithdesigns@hotmail.com.

Save

Save

Save

Save

Save

twitter